Online Privacy Policy

Updated: 03/01/11

Infogenetics, LLC (“IG”) provides skills training tools and content to improve the ability of individuals in a variety of learning fields. IG respects visitor’s privacy and the security of their personal information. The following U.S. online “Privacy Policy” describes how we collect and use information. By using this website, visitors consent to the IG Privacy Policy.

Collecting Information

IG does not collect personally identifiable information about visitors except when visitors specifically provide such information on a voluntary basis. For example, such personally identifiable information may be gathered from the registration process for subscription sites or services and in connection with content submissions, community postings, online marketing, suggestions, and events. Such information may be used by IG for the following purposes: contacting a subscriber regarding account status, changes to the subscriber agreement, special discounts, promotions, products offered and other matters relevant to the underlying service and/or the information collected.

IG values opinions and comments from visitors, so we occasionally conduct online surveys. These surveys are entirely optional for all visitors. Most frequently, the information is aggregated and used to make improvements to IG web sites and to develop appealing content, features and promotions for visitors. Survey participants are anonymous unless otherwise stated in the survey. IG reserves the right to perform statistical analyses of visitor's behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of visitors that have been exposed to or clicked on their advertising banners. IG will provide only aggregated data from these analyses to third parties.

Using Information

IG may use the information collected to:

  • Customize or personalize visitor’s communications and site experience
  • Enhance customer service
  • Communicate with visitors about account information or customer service needs
  • Communicate about products, events, and promotions
  • Improve IG’s business
  • Administer competitions, contests, promotions, surveys or other features and post rankings and results and to compare rankings and results of users

Sharing Information

IG may share visitor information with preferred service providers who use that information to conduct business with IG. These transactions may include IG’s credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions. We work with service providers to ensure they respect and protect your information.

IG may establish a relationship with carefully selected persons or companies we deem as trustworthy. In such cases we might share information that will enable these persons or entities to contact visitors regarding products and services that may be of interest to the visitor. IG may also provide information to IG’s wholly owned affiliates or to other companies for purposes such as reporting and marketing. If visitors prefer that we do not share any information in this manner, they may contact us to update their privacy settings.

On rare occasions, IG may disclose specific information upon governmental request, when required by law, to enforce website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Protecting Your Information

We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of visitor’s personal information. A visitor’s personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When visitors place orders or access their personal information, we offer the use of a secure server. All credit card information supplied is transmitted via Secure Socket Layer (SSL) technology and encrypted into our databases. Nevertheless, no data transmission over the Internet can be guaranteed to be 100% secure.

Cookies, etc.

Visitors also should be aware that non-personal information (for example, domain names or e-mail and IP addresses) and data may be automatically collected through the standard operation of IG's internet servers or at IG's discretion through the use of "cookies." "Cookies" are small text files a web site can use to recognize repeat visitors, facilitate a visitor's ongoing access to and use of the site, track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a visitor's system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. Visitors to IG’s web sites should be aware that IG cannot control the use of cookies, or the non-personal information collected through the cookies by advertisers or third parties hosting data for IG. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. However, visitors should note that cookies may be necessary to provide them with certain features (e.g., customized delivery of information) available on the IG web sites.

Opt Out Policy

Upon a visitor's request, IG will:

  • allow any visitor to "opt out" of further promotional contacts
  • use reasonable efforts to allow visitors to update/correct personal information previously submitted which he/she states is erroneous to the extent such activities will not compromise privacy or security interests
  • initiate reasonable efforts to functionally delete the visitor and his/her personal information from its database. Visitors should be aware that it might be impossible to completely delete erroneous information or a visitor's personal information without some residual information remaining in its database because of backups and records of deletions.

Security

IG is responsible for the security of personal information provided by visitors. Strict measures will be taken to assure against unauthorized access, alteration, or dissemination of personal information.

Disclosure of Information

IG is responsible for the security of personal information provided by visitors. Strict measures will be taken to assure against unauthorized access, alteration, or dissemination of personal information.

Policy Changes

We may change our Privacy Policy from time to time. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy, please contact or email us at: privacy@infogenetics.net